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Strategies
For Advertising
Received
from Chris Cardell
1. If your Advertising isn’t working – STOP IT!
Let’s
start with the simple stuff. If you are running advertising that is not
working, please stop it!
This applies to you whether you're running ads in newspapers,
magazines, or on radio, television, billboards, posters, taxis or buses.
I
know it sounds obvious but here’s what often happens: People run
advertising because they feel they ought to. They’re not really sure if
it’s working but they are hesitant to stop it because it may be one of
their main forms of marketing.
By
the end of this report you will have enough information to ensure
that you are never in that position again. You will either be running
great ads that produce great results, or you will be spending your
marketing money elsewhere.
2. Only use Direct Response Advertising
There are two types of
advertising – direct response advertising and brand
advertising.
Understanding
the distinction between the two will immediately save you a fortune.
Brand advertising is used by companies like Coca Cola and the
large car
manufacturers to build and increase awareness of their brand. Unless
you have huge amounts of money which you are happy to lose, you should
avoid brand advertising at all costs. For a small business it is a
complete waste of money.
The only type of advertising you ever want to
consider is direct
response advertising. The only purpose of direct response advertising
is to produce a clear response.
The type of response may vary depending on the type of
business you are
in and your overall marketing strategy. You may want the response to be
an immediate purchase. You may want the response to be for someone to
contact you to ask for a brochure.
The great thing about direct response
advertising is that you can
instantly tell whether it is working (see the next point) It either
produces a response or it doesn’t. One of the reasons that most small
business advertising does not work is that it’s a combination of half
hearted direct response and highly ineffective brand advertising.
Fortunately,
you now know the difference. In the land of the small or medium
business, direct response is King!
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3. Testing and Measuring
It is absolutely essential that you test and measure all of your
advertising.
If we are going to engage in direct response advertising we obviously
need to be able to measure that response, otherwise we are not going to
know if the ad is working.
At the very least we need to know how many people
responded, how many
of them were converted to a sale and what that is worth to you. Then
you need to compare that figure to the cost of the ad and you can
immediately work out how profitable the ad was, or whether you should
stop running it.
So many businesses just allocate a certain mount of money to an
advertising budget, spend the money every year…and they’ve only got a
vague sense of whether the ads are working are not. This is crazy. If
your ads are working, you want to roll them out on a larger scale. If
they’re not, STOP and use the money on one of the dozens of other
marketing strategies that can bring you a 100 or 200 or 300% return on
your investments.
You will obviously need some sort of system for asking people who
contact you for the first time where they heard about you. If you have
a larger business, you may even want to set up a separate phone line
with a number that only appears in your ad. If you’re directing people
to a website, you may want to set up a special web page that also only
appears in your ad. This will ensure that you can clearly identify when
people are responding to your advertising.
One of the reasons that Radio and TV Advertising can be so high risk,
is that it's very difficult to test it on a small scale. You should
never invest in Radio and TV Advertising unless it's money you can
afford to lose.
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4. Your Headline is the most important part of
your Ad
In
the ad itself the most important element is the headline. The headline
is either the heading that goes at the top of the ad or if there’s no
heading it’s the first words of the ad. If you're on the radio it's the
first thing people hear. If it's TV it's the first thing they see and
hear. The headline needs to grab peoples’ attention. One change in a
headline can produce a 50-100% increase in response.
One of the biggest challenge that any print
advertiser faces is getting
people to read their ad – let alone for the ad to produce a result. So
the main purpose of the headline is not to sell your product – it’s
just to get people to read your ad.
The
headline should be about your readers – not about you. If your
headline has the name of your business in it, you are probably losing
out. Imagine you owned a company selling £10 fire alarms. Which of
these headlines do you think would be most likely to get the reader’s
attention?:
Simpson Fire Alarms - Your Guarantee of Safety
OR
Is your Family's Life worth the price of a round of Drinks?
Be
adventurous with your headlines. Test different versions to see what
works best. There are no rules – except what works.
5. Remember AIDA
There’s
a classic formula used by advertisers and it’s well worth remembering.
The formula is AIDA. This stands for
Attention
Interest
Desire
Action
If
you follow this formula in every ad that you write or produce, you will
greatly increase your chances of success.
Attention –
the first thing your ad needs to do is grab the reader’s attention. You
achieve this with your headline.
Interest
– once you’ve got their attention, you need to create an interest in
your product or service.
Desire
– There is a big difference between being interested in a product or
service and desiring it. You need to convert the reader’s interest into
a strong desire for what you are offering.
Action -
Even if someone desires what you have, it is not enough until they take
action. At the end of the ad you need a call to action. Tell people
exactly what they need to do to follow through and make it easy for
them to do so. This is where many people go wrong. Even if you have a
good ad, you still need to tell people precisely what to do - how to
take action.
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6 Benefits, Benefits, Benefits
One
of the principles that should drive all of your marketing is
communicating the BENEFITS of your product or service.
Your ad needs to be a personal communication to
the individual reading,
hearing or seeing it. And it needs to be about them. It needs to
address their needs, desires and fears and it needs to constantly
communicate the benefits of what you are offering.
Nobody will buy anything from you until they
have explicitly understood
how they will benefit from what you have to offer. So here’s a useful
tip. When you’ve written your ad, imagine stepping into the shoes of
your prospective customer. From this perspective does the add fully
convey what those benefits are? If not go back and fine tune the ad
until it feels right.
7 Don’t Advertise on a Left Hand Page
If
you're doing newspaper or magazine advertising, this
one piece of knowledge can turn an unsuccessful ad campaign into a
successful one. This has been tested again and again. When you read a
publication, your eyes are drawn to the right hand page as you flick
through, so statistically, more people will see your ad if it’s on the
right hand page.
If you look at the big national magazines and
newspapers, you will see
that most of the large advertisers are on the right hand pages. The few
that appear on a left hand page will be paying less because their
advertising agencies know that less people will see the ad.
When you book your ad space, tell them you want
it on a right hand
page. Very few people in your position ask for this, so the publication
will normally oblige. If they tell you they can’t guarantee it – tell
them you’ll advertise in a future edition when they can guarantee it.
You’ll soon discover how obliging they can be!
8 Never pay the full rate for advertising
The
person selling you the advertising needs to know very early on that you
have absolutely no intention of paying the full rate.
Most advertising rate cards are far too high
and you can always
negotiate. If you’re a small business remember that large companies who
use ad agencies are buying based on the readership or audience levels
rather than the rate card - so haggle and negotiate. If you can pay 20
or 30% less for your ads it can turn an unprofitable ad into a
successful one.
Here’s another handy little trick to pay less
for your advertising. The
closer to the deadline you can book your ad, the better. Sales teams
work towards targets and as the deadline approaches they get more
desperate to fill the ad space. They become far more open to
negotiation.
This applies to all forms of advertising. If
your local radio or TV
station does not sell all its ad space that they have available for
tomorrow - it's gone forever. If you come along and offer them a deal
at what seems a ridiculously low price, you might be surprised at how
low they're willing to go.
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9. Don’t Follow the Competition
One
of the biggest mistakes people make is advertising in publications or
on various forms of media (taxis, billboards, buses etc) just because
their competitors are doing so. Don’t for a minute think that all your
competitors are there because their ads are producing great results.
They’re more likely to be there because everyone else is and most of
them wont have a clue whether their advertising is working.
In fact, this is a well known sales trick used
by the people selling ad
space. If they can get one or two of your competitors to advertise,
they can call you up and tell you how you’ll lose out if you don’t
advertise too. What they fail to mention is that your competitors
probably never test their advertising, often haven’t got a clue how to
market and are only advertising there because they think you will. This
is a highly effective way to sustain the advertising industry. It’s not
a great way for you to run your business.
10. Don’t buy into the myth that Advertising is
essential for your Business Success
Now
that I’ve shared some of the strategies for making your advertising
work for you – I’ll let you into a secret. I’m not a huge fan of
advertising for small businesses. If you can get it right it works
brilliantly – but generally, advertising is one of the least effective
ways to grow a business.
There seems to be a cultural myth that to run a
successful business,
you must advertise. Whoever came up with that one is the same person
who said that if you get a university degree you’re guaranteed a great,
fulfilling career.
Advertising is just one of many marketing
options that you have. But
you really shouldn’t be dependent on it. In fact, here’s a strategy I
use with my clients which is really powerful:
When I work with a client, one of my goals is
to get them to the point where they have so much great marketing going
on it makes little difference to their business if
they stop advertising.
Why do I do this? Because quite honestly I’ve seen more business owners
pull their hair out through advertising problems than anything else.
Ultimately, my work isn’t about marketing. It’s about Freedom. It’s
about giving business owners the freedom that comes from having a
successful and profitable business which is supported by multiple
pillars of marketing.
It’s hard to be free when the future of your
business involves trying
to get a couple of ads to work in a crappy local newspaper.
So start to think out of the box. Ideally, you
should be using a
combination of up to at least ten other marketing strategies to grow
you business. They include (but are not limited to).
· Telephone
Marketing
· Direct
Mail
· Internet
· Email
marketing
· Direct
Sales
· PR
(Why spend money on advertising when PR gives you coverage for free)
· Strategic
Alliances
· Lead
Response Marketing
· A
multi level Referral system
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Have
a look at this list. How many of these are you implementing in
your business? More importantly, what would happen to your business if
you could start to combine some of these extra marketing approaches?
How would that effect your profits? What would that do to your
financial freedom?
Here’s another thought. At least four of the
items on this list will
cost you either nothing or very little to implement. Why throw money at
advertising when some of the best marketing is Free?
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Strategies
For Advertising
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