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Tips On How to Locate Suppliers and Trade Successfully
When sending an inquiry to a supplier,
make sure you state your request in detail: let the supplier know:
- exactly what you are looking for
- the quantity you require
- your location
- expected price range
- delivery time requirements etc.
The more detail you provide the better
chance you have of receiving a useful response from a supplier. Sending vague
or incomplete requests are far less likely to be taken seriously by potential
suppliers.
- Call the supplier and talk to the person
in charge.
- Keep up the communication. Once in contact
with a supplier, make sure you stay in contact via mail and telephone.
- If you have the chance to visit the
manufacturer, do visit and communicate with the manufacturer face to face. Face
to face interaction will make the communication process easier and you will be
able to eliminate any issues and problems directly. Face to face interaction
will minimize miscommunication.
- Check a Supplier's background at all
times!
- Check a Supplier's Product Quality before
and once you order bigger amounts.
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Below are listed some tips on how to
judge a suppliers quality:
The following are some suggestions:
1. Provide clear requirements
regarding product quality, material specification, dimensions etc.
2. Obtain quality certificates including
material composition reports, independent quality reports and other evidence.
In fact match the claims of the suppliers.
3. Obtain samples for assessment. For
small items purchase more than just one or two, thus getting a better
indication of the standard quality level.
4. If possible visit the factory.
Suppliers may not always meet or adhere to the quality certifications they
claim to possess, and so visiting a factory can help to determine this. Ask to
see some evidence of their quality management system such as procedural flow
charts, quality inspection records, internal audit reports etc. Even if they
are in Chinese, you can see if up-to-date records are being kept for key
processes.
5. Provide suppliers with detailed feedback
about the product and how they can improve their service. Without feedback,
they may not fully understand the requirements of the buyer.
6.
Be patient, conducting
international business requires experience and knowledge and this comes
with
time. Seek professional assistance from quality inspectors to
ensure your business with Chinese suppliers is as efficient and
trouble free as possible.
Always be careful, maybe you received a
perfect sample and you seem sure that the actual product will be as good as the
sample. However this is not always the case. Some buyers complain that the
sample was of perfect quality but that the actual product was nothing like the
sample. Some exporters still lack professionalism and awareness when it comes
to delivering quality. Some overseas importers have lost a lot of money by not
paying attention to the quality issue before and while ordering products. You should always check quality
certificates, and/or receive assistance of professional quality inspectors.
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